Is shopping online with SCIZOO safe?

We care about your security and make every effort to ensure our transaction process is safe and that your personal information is secure.

We can assure you that every order you make on our website is safe. We use strict security precautions to make our website safe, including the use of a Secure Socket Layer (SSL) server. Any information you enter while you’re using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the bar at the top of your screen. Additionally, your web address should start with https: – the ‘s’ indicating it is a secure page. This should appear on any page where you are entering personal information, including any payment information.

The latest versions of the most popular browsers, Internet Explorer, Chrome, Safari and Firefox support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or login until you reset these options. Find this option in your browser settings under security.

Who we are

In this Privacy Policy references to ‘we’ and ‘us’ refer to MultiPRO Limited, trading as SCIZOO, 1 Blomfield Dale, BINFIELD, Berkshire RG42 1FY, registered in England No. 2604682, VAT No. GB 635 8818 04.

What information we collect and how

The information we collect via this website may include:

(1) Any personal details you type in and submit, such as name, address, email address, etc. We only collect information that we require for completion of orders and account set up. We never store payment details on the website – ever.

(2) Data which allows us to recognise you, your preferences (including items added to your basket) and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

(3) Your IP address (this is your computer’s individual identification number) which is automatically logged by our web server. This is used to note your interest in our website and your location (e.g. county/city) for our site analytics.

(4) Your preferences and use of Email updates, recorded by Emails we send you (if you select to receive Email updates on products and offers).

What we do with your information

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

(1) to process your order, to provide pre and after-sales service.

(2) to carry out security checks – this helps to protect you and us from fraudulent transactions; and

We would also like to inform you of various promotions, goods and services that may be of interest to you.

Your rights

(1) You can ask us to update your personal information by emailing precise details of your request to customerservice@scizoo.co.uk

(2) You have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address.

SCIZOO Customer Service
1 Blomfield Dale
BINFIELD
Berkshire
RG42 1FY

Please enclose a cheque for £10 payable to MultiPRO Limited to cover our administration costs and proof of ID such as a copy of your driving licence or a recent utility bill.